While the 911 industry is committed to working with wireless carriers and the FCC to implement Text-to-911 throughout the entire country over the next few years, Text-to-911 technology is not yet available in many areas. Check the FCC website to see if you have access to Text-to-911.

How to Use Text-to-911 in an emergency: 
• Enter the numbers 911 in the “To” or “Recipient” field.
• The first text you send to 911 should be short, include the location of the emergency, and ask for police, fire, or ambulance.
• Push the “Send” button.
• Answer questions from the 911 dispatcher and follow any instructions.
• Use simple words in your text messages. Do not use abbreviations or slang.
• Keep your text messages short.

Remember:
• Location information attached to a Text-to-911 message is not equal to wireless voice call location technology.
• As with all text messages, 911 text messages can take longer to receive, may be delivered out of order, or may not be received at all.
• Translation service are not available at this time, and any Text-to-911 call placed in Clarke County should be in English.
• Text-to-911 is not available in “roaming” situations.
• A text or data plan is required to place Text-to-911 messages.
• If Text-to-911 is not available in your area, or is temporarily unavailable, you will receive a message indicating that texting 911 is not available. Contact 911 by another means.
• Text-to-911 does not accept photos and videos at this time.
• Text-to-911 cannot include multiple recipients. Send emergency text only to 911. Wait until you are safe to notify others of your situation.
• Do not text and drive! 

Use 911 text messaging ONLY in an emergency. Prank-texters can be identified and possibly prosecuted in accordance with local laws/regulations.